We are hiring a NA Sustainability Process Manager!

The NIKE, Inc. Supply Chain team is the engine that propels product around the world, ensuring that nearly a billon units of footwear, apparel and equipment arrive at the right place, at the right time, in the right way. Nike is building a Digital First Supply Chain at Scale that delivers on four dimensions of our consumer promise: Service, Cost, Convenience, Sustainability. The North America Sustainability team works cross-functionally to develop, pilot, and scale sustainable operational capabilities to meet Nike’s growth targets and drive continuous improvement.

We focus on developing & empowering an inclusive community. Our team is collaborative, works cross-functionally, and we pride ourselves in having fun as a team!

WHO WE ARE LOOKING FOR

We’re looking for a Process Manager to join the North America Sustainability team. You will be enabling strategic and innovative capabilities to meet Nike’s growth targets in a sustainable way, while driving continuous improvement within our network. You will drive root cause analysis and the development of new capabilities by evaluating and understanding business operations. You will maintain and lead team processes while bringing a continuous improvement mentality for the broader team and North America geography as a whole.

Key experiences to gain in this role include operations savvy, circular supply chain capabilities, responsible management of product end-of-life, and cross-functional influence and leadership. We are seeking an individual who is highly organized and resourceful with the ability to problem solve creatively through critical thinking and facts. This individual will build strategic partnerships and have change management exposure.

Based on the above responsibilities you must be a great teammate able to comfortably navigate a matrix work environment and excel as a self-directed influencer and leader. The ideal candidate has a strong background in project management, process execution, operations, shows passion for the consumer, vision for innovation, and an appetite for bold growth.

Our ideal candidate needs to bring these traits and skills to the role:

Ability to handle and lead through ambiguity
Track record of success leading sophisticated processes
Sustainable Supply Chain knowledge
Process mapping & analysis
Balancing multiple deadlines and priorities

WHAT YOU WILL WORK ON

Oversee on-site processes for existing and new circularity initiatives, including but not limited to refurbishment, Grind, and defective product processing
Evaluate and research new processes, collecting relevant data and user stories to support business case development and project implementation.
Develop current state process flows, identify gaps, and create process documentation and training as needed.
Drive efficiencies and best practices, develop insights to elevate performance, and provide clear communication of deadlines and deliverables.
Support execution of realistic business transition plans to ensure new capabilities are implemented while minimizing risk and business disruption (e.g., transition to paper mailers within our distribution network).
Act as a liaison between distribution network and WHQ-based partners, capturing and sharing accurate and relevant information for collaborative projects.
Lead and report out status on a portfolio of projects, i.e., circularity initiatives
Highlight functional business risks, issues, and opportunities to leadership and business partners.
Lead discrete projects and contribute process leadership to larger collaborations.

WHO YOU WILL WORK WITH

In this role, you will be part of a tight-knit Nike team at our reverse logistics distribution center but report into the NA Sustainability team. You will maintain close collaboration with key partners across the Nike matrix (Process Lead community, Info & Analytics team, Nike Direct, Digital, MPO Account and Channel, Sustainable Product, Global Sustainability, etc).

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