Business Continuity Incident Manager – Americas

Beaverton, Oregon

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NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

NIKE, Inc. is transforming manufacturing with world-class standards that ensure our products are made responsibly and sustainably. Everything we do puts workers at the center. We are respecting the environment and using cutting-edge technologies to create better, more personalized products for our customers.

Many of the challenges we seek to address are complex and beyond the scope of one brand or company. We need to work collaboratively with a wide range of stakeholders to think creatively, and pool our skills in order to address risks and improve outcomes for our manufacturing factories, workers, and their communities.

Business Continuity reduces the impact of operational disruptions. The Business Continuity team develops plans, strategies, and procedures to respond and recover when an event occurs impacting the organization. Business Continuity ensures Nike maintains its competitive advantage. Our global team works to keep Nike running through anything.

We are looking for a Business Continuity Incident Manager to join our World Headquarters (WHQ) and Americas business continuity team within NIKE’s Resilience function. This role will be responsible for executing the incident management process for WHQ and Americas, a highly complex environment that supports the global strategy. The successful candidate will help implement and deploy strategies across all critical business functions based in the Americas, including Supply Chain, Corporate, Retail, and Manufacturing operations. 

This individual will liaise with various functions to scope, develop, maintain and improve Business Continuity processes and procedures. Through systematic coordination and execution, this role will prioritize the roadmap and elevate resource needs to improve recovery time and ensure the resiliency of the business.

This role’s responsibilities will be (including, but not limited to):

-  Driving commitment, support, ownership, accountability, and results for Incident Management at WHQ and the Americas

-  Foster a culture of resilience through planning, education, training, and analytics

-  Identify and partner with the business to design and implement incident response strategies that mitigate or reduce disruption in the Americas

-  Validate, test, and identify gaps in incident management strategies and communicate results to leadership

-  Align with incident management teams across the geography to ensure successful response and recovery of operations within an acceptable timeframe

-  Capacity to lead incident management team activations when required

-  Foster relationships throughout the business to advance resilience strategies and objectives

This role reports to the Business Continuity Director – Americas, and supports the Americas and WHQ geography. This role will work closely with Global Business Continuity Teams to align on standard processes and benchmarking. This role is based at WHQ in Beaverton, Oregon.

-  Possess an understanding of strategy implementation, matrixed environments, and prioritization

-  Proficiency or mastery of the principles of Incident Management, to include mitigation, preparedness, response, and recovery

-  Develop cross-functional engagement to drive results within the Business Continuity program, internally and externally

-  Demonstrate an ability to translate strategic business priorities to continuity goals

-  Adjust the scope of the program based on strategic priorities driven by the voice of the business partners

-  High tolerance for ambiguity and a capability for self-directed work

-  Ability to simplify complex reporting concepts and requirements 

-  Ability to effectively communicate program goals, values, obstacles, and priorities across the business to gain the right level of participation and input from key areas

The qualified candidate will possess and/or be able to demonstrate: 

-  B.S. or B.A. degree or equivalent combination of education and experience.

-  CBCP or CBCI preferred

-  3+ years’ experience managing, developing, and implementing incident management strategies, including conducting response and recovery operations

-  5+ years managing cross-functional program and/or complex, enterprise projects

-  5+ years with business technology applications; Fusion Framework (Salesforce), AlertMedia, Tableau, preferred

-  Excellent communication and written skills, with the ability to create and deliver training, exercises, and presentations

-  Proficient in core technology applications; Microsoft Office Outlook, Excel, Word, PowerPoint, Keynote, and AirTable

-  Skilled in developing high profile, influential and collaborative relationships across multiple business functions and geographies

-  Ability to make decisions in fast paced environments

-  Serve as a subject matter expert in the fields of incident management and incident response

-  Ability to travel domestically and internationally up to 20%

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

How We Hire

At NIKE, Inc. we promise to provide a premium, inclusive, compelling and authentic candidate experience. Delivering on this promise means we allow you to be at your best — and to do that, you need to understand how the hiring process works. Transparency is key. * This overview explains our hiring process for corporate roles. Note there may be different hiring steps involved for non-corporate roles.

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Whether it’s transportation or financial health, we continually invest in our employees to help them achieve greatness — inside and outside of work. All who work here should be able to realize their full potential.

Employee Assistance Program
Employee Stock Purchase Plan (ESPP)
Medical Plan
Paid Time Off (PTO)
Product Discounts