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Director, Strategy & Capabilities North America Marketplace Operations

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.

The Nike, Inc. Supply Chain team is the engine that propels product around the world. Supply Chain experts ensure that every year, almost a billion units of footwear, apparel and equipment arrive at the right place, at the right time. To ensure this complex job goes off without a hitch, Supply Chain teams work with a network of more than 50 distribution centers, thousands of accountants, and more than 100,000 retail stores worldwide — making the impossible happen every single day.


As our Director, Strategy & Capabilities North America Marketplace Operations, you will contribute to Nike’s growth and have a real impact on the consumer experience for Nike Stores, Digital and Wholesale. You will bring a program to life across the integrated marketplace, from defining and encouraging the strategic agenda to deploying strategic capabilities. You will lead a excellent team of professionals on a journey to create the future through continuous delivery of measurable business outcomes. You will serve as a key member of the NA Marketplace Operations leadership team, working in close partnership with Global and Geography counterparts and cross-functional partners in Supply Chain, MPO, and Technology, to deliver and implement aligned, actionable plans.

You’ll ensure that the capability portfolio is delivering committed value to the organization through extensive strategy planning, portfolio/project management, and transition management processes, including effective adoption of capabilities into the organization. You will also raise the standard for the entire NA MPO organization by overseeing the design and implementation of Learning and Development plans, including training.

Key Responsibilities:

  • Lead strategy development, deployment, approval and implementation of capabilities and processes across the marketplace in partnership with geo channel and process leads, as well as global centers of excellence (COE) and process leads
  • Partner with global supply chain operations leadership to develop the portfolio
  • Lead the implementation of specific capabilities from geo for the globe (i.e. globally scalable solutions)
  • Provide thought motivation and direction through own leadership team
  • Strengthen geo voice of the marketplace across direct stores, digital and wholesale
  • Own strategy & capability team operating model and talent development
  • Support account & channel and season implementation capability development needs
  • Drive an innovation framework to introduce disrupting operational capabilities in EMEA marketplace
  • Encourage resource allocation, program management and priority setting to meet overall goals
  • Develop transition management frameworks to ensure org readiness, adoption and benefits realization
  • Nurture learning and development program and execution for NA MPO
  • Develop a talent pipeline that feeds the NA MPO team

For this role the following competencies are required:

  • Develop Talent, Teamwork & Diversity
  • Program Development & Deployment
  • Supply Chain Management
  • Consumer Centric Mindset
  • Retail and Store Operations Insight
  • Champion and Embrace change
  • Champion Innovation & Technology

  • A minimum 8 years professional experience in a supply chain or project management related function (Note: One of the following alternatives may be accepted: PhD or Law + 6 yrs; Masters + 7 yrs; Associates degree + 9 yrs; High School + 10 yrs)
  • A Bachelor’s Degree in supply chain, logistics or related area
  • Master’s Degree in Strategic Planning, Logistics or Supply Chain preferred
  • Process and operations experience, including supply chain, logistics, project management, and process improvement with progressive responsibility
  • Understanding of the role technology plays now and, in the future,
  • Experience in highly cross-functional global business environment with the ability to effectively communicate and impact at various levels within a matrixed organization structure, including excellent storytelling skills
  • Knowledge of retail business including the planning, buying, pricing, receiving, merchandising and selling of components
  • Demonstrated achievement of high-quality delivery results on time and within budget
  • Plan development and planning experience
  • Self-directed and comfortable working in ambiguous environments
  • Experience in management and/or project management and process improvement; consultancy is a big advantage
  • Strategic thinking and vision creation competencies preferred
  • Excellent communication skills
  • Results inspired, focus on problem solving

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job ID 00427318

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