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Program Manager, Retail Capabilities

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NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Nike, Inc. Retail Corporate is the backbone to stores around the world. A global network of teams — Finance, Human Resources, Talent Development, Marketing, Merchandising, Real Estate and Strategic Planning — direct the daily operations of and the hundreds of Nike Stores and Nike Factory Stores. Retail Corporate teams share the same passion and energy for the brand as their in-store teammates, and it shows: Retail continues to be one of Nike’s top areas of growth.


Nike is seeking a Retail Excellence Capabilities Manager at our Global headquarters in Beaverton, OR.In this role, you will bring together and manage cross-functional teams to define, plan and deliver industry-leading store and digital retail capabilities for Nike’s Global Nike Direct business.

Capability initiatives may include the development and delivery of new omni-channels capabilities or innovative inventory management approaches supported by solutions like RFID. This role will be involved in managing capabilities initiatives from strategy through execution.

The successful candidate must be able to find the intersection of consumer needs, business and operational requirements, technical feasibility, and business impact, and lead a cross functional team to deliver against key initiatives.

Responsibilities include:

  •  Work with Retail Center of Excellence VP and Senior Director to identify consumer-led retail capability opportunities and priorities
  • Manage Global and Geo cross-functional teams, from areas including Brand, Merchandising, Operations, Finance, Supply Chain, Analytics, Consumer Services, and Product/Technology to design new, innovative and improved retail capabilities that deliver consumer and business value
  • Work with Global and Geo teams to operationalize new retail capabilities through a pilot, perfect, scale approach with a focus on sustainable outcomes
  • Create key levers to manage new capabilities and provide frameworks to geographies to create consumer and brand value

  • 6+ years of experience in Operations, Finance, Strategic Planning or Technology.  Retail experience in one or more of these fields a plus
  • Experience leading and managing process change efforts
  • A Bachelor’s degree in Business, Marketing, Information Technology or related field
  • MBA preferred
  • Proven presentation and facilitation skills including active process facilitation
  • Experience working with technology as an enabler to business process
  • Demonstrated ability to understand complex business issues and navigate the Nike matrix
  • Strong project management skills with an ability to achieve aggressive goals
  • Exceptional communication skills, including the ability to elicit information, actively listen, dialogue freely, verbalize ideas effectively, negotiate tense situations successfully and manage and resolve conflict
  • Expertise in building global consensus across business partners and influencing outcomes
  • Must excel working in team oriented roles that rely on ability to collaborate with others
  • Ability to travel internationally up to 25% of the time

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job ID 00413213

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