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Territory Retail Operations Director - West

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Nike, Inc. Retail Corporate is the backbone to stores around the world. A global network of teams — Finance, Human Resources, Talent Development, Marketing, Merchandising, Real Estate and Strategic Planning — direct the daily operations of and the hundreds of Nike Stores and Nike Factory Stores. Retail Corporate teams share the same passion and energy for the brand as their in-store teammates, and it shows: Retail continues to be one of Nike’s top areas of growth.


Nike Retail employees inspire athletes of all abilities to tap into their potential. Step into a Nike Store, Nike Factory Store or visit, and the energy, enthusiasm and passion for sport are palpable. From Shanghai to San Francisco, each store offers a unique, inspirational community with a relentless focus on product innovation and customer service. A career in Nike Retail demands creativity and ambition – and offers the opportunity to define the new frontier of retail with the best athletes, teammates and retail partners in the industry.


  • You will lead the implementation of key operational programs in territory and drive productive collaboration across the different business partners in our European HQ and field.
  • You will work with leaders to optimise the retail operations processes and lead the coordination and roll-out of operational programs to stores, ensuring processes are built and focused on premium consumer experience, store ease-of-use, omni-channel approach and consistency to brand standards.
  • You will provide territory feedback and insights to business partners and leverage support functions to ensure the best service to our stores and consumers
  • You will drive accountability and follow up with Territory and EHQ stakeholders through strategic communication and relentless focus.
  • You will represent territory needs and drive follow up actions and takeaways from trade meetings with Retail Directors and EHQ stakeholders. Input into trade process on store sales and KPI’s and insights into local market conditions which impact trade and/or results.
  • You will drive a proactive approach to business planning through partnering with central functions.
  • You will ensure the quantity and quality of product inventory flow to meet and exceed financial targets.


  • Recent, relevant experience in a similar role.
  • Ability to deliver retail operational excellence across a region
  • Strategic thinking, tactical in action planning
  • Ability to communicate clearly and effectively, with strong influencing and negotiation skills
  • Enthusiasm and drive, experience delivering results through execution and performance management

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.


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