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Athlete & Retail Operations Specialist

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Nike, Inc. Retail Corporate is the backbone to stores around the world. A global network of teams — Finance, Human Resources, Talent Development, Marketing, Merchandising, Real Estate and Strategic Planning — direct the daily operations of and the hundreds of Nike Stores and Nike Factory Stores. Retail Corporate teams share the same passion and energy for the brand as their in-store teammates, and it shows: Retail continues to be one of Nike’s top areas of growth.



-Division: Nike Direct
-Job Title: Athlete & Retail Operations (ARO) Specialist
-Report to: Retail Ops & Store Construction Director
-Work Location: Seoul

In Nike Direct Store team, Athlete & Retail Operations Specialist is in charge of implementing/executing overall global retail operations programs and platforms and improving local process. ARO role pursues the retail operations excellence at FOH & BOH and it is ultimately to seek for the most efficient& optimized way so that store teams can obtain the maximized business result.

NIKE Athlete is our most valuable asset and ARO provides best working surroundings & motivation to NIKE athlete so that they can fully focus on our consumer.

Measurable Process

Implement standard processes, practices and tools to drive maximum operational efficiency

-Actively drive Measurable Process (New Store Opening, Stock Room organization, Product Receiving Excellence, Product Refill, Inventory Management, Service, CTM program,RFID)

Labor Optimization

-Implement labor optimization at Store by leveraging WFM (WorkForce Management)

Loss Prevention (LP)

Implement and maintain programs and platforms that create safe and profitable Stores, protecting people, profit and brand

-Crisis Management & Communication
-Physical Security Standards

Technology Management

Maximize Consumer & Athlete experiences through Global Store System implementations enhancements and operational standards

-Technology/Device Management
-Open Issues Management

-Asset procurement (Global vendor / Local vendor)

-Saving Cost

Athlete & Store communication

Provide motivation/NIKE information to store athlete


-NIKE Challenges


-Fluent English writing/verbal and communication skills

-Over 2years work experience in retail or related area.

-Multi-functional skills

-Strategic thinking, Office work skill

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job ID 11469

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