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Director, Merchandising Operations

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NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Merchandising, Product Management & Merchandising, Merchandising & Product Management

For Nike, Inc. merchants, everything begins and ends with the consumer. The Nike Merchandising team understands consumer needs and market capacity to create the right product mix for marketplaces around the world. From stores to online, this team helps bring the seasonal category visions to life. The Merchandising team has the unique ability to see beyond trends to identify what’s next to deliver the right product to the right places at the right time and price.

Nike, Inc. products enable and inspire human potential, and it’s up to the Nike Product Management team to define, drive and perfect those products and experiences for consumers around the world. Product managers lead the creation process, manage product lines, and maintain a keen understanding of consumer and market trends. Product Management employees skillfully operate at the intersection of buyer needs, technical feasibility and business objectives. Whether it’s basketball or skateboarding, apparel or footwear, one thing remains constant: the Product Management team delivers world-class products to help athletes push the boundaries of their potential.


At Nike, we are determined to deliver continuous improvement in how we serve and inspire Athletes*.  As the Director, Merchandising Operations-Capability Development, you will be responsible for delivering new capabilities that drive our business forward.  You will work directly with our Merchandising leaders and community translating strategy and vision into reality.  With a focus on line, assortment and flow planning, you will partner with technology, analytics and operational teams to develop new capabilities delivering greater efficiency and impact.  

This is a unique operations role centered around driving future ways of working for our Merchandising community, with limited responsibility for day-to-day process execution.  The role requires a forward-thinking individual, energized by complex and highly cross-functional projects.  A successful individual in this role will be a strong strategic thinker and excellent communicator with an aptitude for driving change.  You will be required to understand how our consumer shops, behaves and engages with our brand in order to build new processes and ways of working that allow our merchants to deliver consumer-led line, assortment and flow plans.  You must work across a diverse group of functions including Nike Direct, Demand Planning, Product Management, Design, Marketing and Marketplace to deliver impact at scale.  With clear direction, you will be empowered to design and drive future Merchandising capabilities in service of a digital transformation.

  • Bachelor’s degree plus 8 years of professional work experience in merchandising, management consulting, corporate strategy, operations, or a related field (6+ years of work experience with an MBA).
  • Demonstrated ability to lead cross—functional teams driving large scale change within an organization.
  • Expert problem structuring and strategic problem-solving skills.
  • Compelling, high-impact storyteller with the ability to influence at multiple levels throughout the organization.
  • Self-directed and comfortable working in ambiguous environments.
  • Strong retail or digital product acumen.
  • Knowledge of product management and agile methodology strongly preferred.

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job ID 00462067

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