Lead Retail Associate (Lead Athlete)

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.

主要职责：

运用高级顾客服务技能、销售技术和产品知识，为顾客提供正确产品并且带动销售；

通过提供高级别服务和在销售过程中融入品牌故事，建立顾客和耐克品牌之间的联系；

除处理复杂交易及顾客服务情况之外，还要掌握所有相关部门的营运并且能够执行运动员的各项职责；

担任一个或者多个方面或者职责（库存、收银、销售）的专家。持续学习和接受培训，以便进一步提升专业知识；

协助经理为员工实施正式上岗培训和各项工作培训；

主动提供顾客服务协助预防损失工作。对入店行窃或者内部偷窃事件保持警惕并且向主管报告可疑活动；

协助主管协调其他员工的工作。可以担任钥匙管理人的职责。

职位要求：

大专或者同等学历以上并且具有至少4年相关工作经验；

能够根据工作需要从事相应的体力工作；

能够接受零售行业的灵活排班。

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.