Retail Stores
Retail Department Manager - South Congress - Austin, TX
Austin, Texas
Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.
Behind every great team is a great coach. That’s why when you join us as a Department Manager, we refer to you as a Coach.
Join the NIKE Team as a Well Collective Department Manager
Do you enjoy a more holistic approach to fitness? Is wellness a part of your daily life? Whether your passion is movement, mindfulness, nutrition, rest, or connection, your expertise as a Well Collective Department Manager means giving a premium boutique experience to customers helping them find what they need to feel their best on their fitness journey.
We believe that if you have a body, you are an athlete, and you’ll bring this to life with your passion for sport and customer service. This includes properly training your team and implementing our Service Principles while representing our global culture of sport, the NIKE brand, each other, and your community. You lead the charge of ensuring your team makes positive moments, has fun, and feels like they are a part of something bigger.
As a Department Manager, you'll lead, coach, and inspire your team to deliver the best experience for their customers while ensuring your team members feel included and supported. You'll use your retail expertise to drive store growth strategies and create opportunities to continue building upon community partnerships. You are the one people look to for encouragement, leadership and bringing NIKE to life for our customers, communities, and colleagues. You will also enjoy benefits like employee discounts, healthcare, paid time off and education programs to develop and advance your career.
Putting Your Best Foot Forward
3 years of customer-facing retail or hospitality experience
1 year of leadership experience
Demonstrated ability to recruit, build and lead high-performing teams
Proficient in Microsoft Office and retail business systems
Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.
Proven ability to utilize tools for conflict resolution and employee coaching and counseling
Able to work mornings, weekends, nights, and holidays as needed
What You're Responsible For
Leading a team, the helps keep all store functions running seamlessly.
Ensuring your store is staffed by attracting, assessing, and onboarding your future teammates.
Equip store employees with tools needed to succeed in their day-to-day responsibilities.
Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management
Managing product life cycle from stockroom to visual merchandising and the sales floor.
Be Rewarded for a Job Well Done
Medical, Dental and Vision Insurance
Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
Accrued Paid Time Off and Holiday Pay
The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
Access to support through Optum Employee Assistance Program at no cost for you and your family
Discounts for you and your family from Nike, Converse, and Jordan up to 50% off
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
For more information, please refer to Equal Employment Opportunity is The Law
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
How We Hire
At NIKE, Inc. we promise to provide a premium, inclusive, compelling and authentic candidate experience. Delivering on this promise means we allow you to be at your best — and to do that, you need to understand how the hiring process works. Transparency is key. * This overview explains our hiring process for corporate roles. Note there may be different hiring steps involved for non-corporate roles.
Start nowBenefits
Whether it’s transportation or financial health, we continually invest in our employees to help them achieve greatness — inside and outside of work. All who work here should be able to realize their full potential.