Human Resources
Global Process Delivery Analyst II
Beaverton, Oregon
Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
NIKE, Inc.’s uncompromising focus on human potential extends to its workforce. Nike Human Resources teams help attract, retain, and reward the world’s most innovative people by creating programs to help them thrive. They accelerate company growth as stewards of culture, organizational effectiveness, talent and change. The global Human Resources community includes experts in talent planning, talent acquisition, talent development, compensation and benefits, employee relations and more. Together, they develop a motivated, diverse and engaged global team.
WHO YOU’LL WORK WITH
This role is part of the Nike People Solutions and Teammate Experience Delivery teams and is required to work collaboratively across other HR teams, groups and functions to ensure smooth delivery of HR procedures and policies. This includes working across other teams like compensation operations, Tier 1, payroll, benefits operations and others.
WHO WE ARE LOOKING FOR
In addition, the Global Process Delivery (GPD) Professional II role is a deep employee lifecycle data expert and understands up and downstream system impacts and data dependencies. For the Global Process Delivery Professional II role, we are looking for a candidate with the following requirements.
Bachelor’s degree in the relevant or a related field, or combination of education and experience equivalent.
2+ years of experience in benefits, leaves and accommodations, data management, or relative.
Understands and communicates fairly complex information specific to the position. Creates standard work products which are reviewed by colleagues. Supports the achievement of goals independently while simultaneously contributing to team performance.
Initiates analysis and investigation to solve differing but related problems.
WHAT YOU’LL WORK ON
The Global Process Delivery Professional II role is responsible for executing core HR work fundamental to the Global Process Delivery (GPD) function including monitoring tasks and tickets in Workday and ServiceNow. The GPD team is responsible for executing and monitoring employee lifecycle events and ensuring Nike employee data is correct and complete.
Other responsibilities include:
Administer and support the day-to-day operations of strategic leaves and accommodations programs for one or more countries in the region.
Responsible for the vendor management of collaborative or occasional vendors. Assist with management of complex strategic vendors.
Develop and implement process improvements to enhance efficiency, accuracy, and overall service delivery.
Support employees’ queries by applying functional knowledge and relevant experience and using an empathetic, customer-service mindset.
Monitor effectiveness of existing policies, guidelines, and processes; provide insights/trend analysis and recommendations for solutions.
Monitor vendor effectiveness and actively manage partners to maintain high satisfaction for Nike and employees.
Ensure compliance with relevant benefits laws, regulations, and company policies across the region.
Identify operational issues and drive resolution using data analysis and critical thinking.
We are committed to fostering a diverse and inclusive environment for all employees and job applicants. We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
How We Hire
At NIKE, Inc. we promise to provide a premium, inclusive, compelling and authentic candidate experience. Delivering on this promise means we allow you to be at your best — and to do that, you need to understand how the hiring process works. Transparency is key. * This overview explains our hiring process for corporate roles. Note there may be different hiring steps involved for non-corporate roles.
Start nowBenefits
Whether it’s transportation or financial health, we continually invest in our employees to help them achieve greatness — inside and outside of work. All who work here should be able to realize their full potential.