OPERATIONS MANAGER

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

The NIKE, Inc. Supply Chain team is the engine that propels product around the world. Supply Chain experts ensure that every year, almost a billion units of footwear, apparel and equipment arrive at the right place, at the right time. To ensure this complex job goes off without a hitch, Supply Chain teams work with a network of more than 50 distribution centers, thousands of accounts, and more than 100,000 retail stores worldwide — making the impossible happen every single day.

Information about benefits can be found here.

Who are we looking for:

As an Operations Manager, you’ll co-lead the execution of one of Nike’s Omnichannel Distribution Centers, ensuring that all building safety, quality, performance, and financial objectives are met. You’ll demonstrate leadership by fostering a positive and collaborative environment with the Firstline Coaches you lead and in partnership with the site’s cross-functional leadership team. You’ll lead us into the future by focusing on standard work, problem solving, and continuous process improvement.

What you will work on:

In this role, you will be responsible for the end-to-end operational processes in an Apparel Distribution Center to ensure product arrives to customers on time with quality while delivering best-in-class productivity. You’ll analyze performance data for the purpose of driving key decisions around service, operations, and logistics. You’ll facilitate and encourage process improvement focused on making the operation more simple, flexible, and scalable.

• You will be responsible for fostering an environment that enables us to meet the Safety, Quality, and Performance expectations of our facility
• You will own the facility labor and capacity models, using the inputs of forecasted volumes to make staffing decisions that achieve the targeted goals inclusive of service and cost
• You will set and meet SMART goals for key operational results using performance data and insights
• You will lead and develop a team of Firstline Coaches, ensuring consistent behaviors, effective teamwork, and capabilities to be best in class leaders
• Facilitate and encourage continuous improvement processes, ensuring operational consistency across shifts and demonstrating the ability to run the operation efficiently and flexibly
• You will be part of a winning team, placing enterprise and team goals above individual goals by working across cross-functional teams locally and across North America to meet marketplace and consumer expectations

Who you will work with:

In this role, you will report directly to the Assistant General Manager and you will lead and develop 4 Firstline Coaches who lead a total of 60-80 full-time employees. You will collaborate with on-site department leaders responsible for the Safety, Security, and Facility to ensure we are all connected as one team driving toward common goals. You will also meet with and solve problems with broader cross-functional teams across North America.

What you bring:

• Bachelor’s Degree in Business Management, Supply Chain, or other relevant fields preferred, or equivalent combination of education and experience and training
• Minimum 5 years operational experience in a distribution or manufacturing environment
• Proficiency in Microsoft Office Suite
• Proven understanding of material handling equipment in a Distribution Center
• Experience with capacity planning, labor model creation, productivity oversight and ensuring accountability
• Excellent verbal, written and listening interpersonal skills, ability to lead other and influence at various levels of the organization

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.